Terms of use

Apple license agreement

The app is distributed through the App Store. Its use is governed by Apple's standard Licensed Application End User License Agreement, which these terms complement. We grant you a personal, non-exclusive and non-transferable license to use the app on Apple devices that you own or control, in line with the App Store rules.

What is free

With no purchase and no time limit: the rules of the game, the whole Manor case file (120 cases), the daily case, the unlimited “Check my grid” feature and 1 free hint per day. On top of that come the hints earned with optional videos, streak gifts (+3 hints on days 3, 7, 14 and 30, then every 30 days) and star chests (+3 hints for every 30 stars earned in the same case file).

Ads

Without a badge, the app shows a full-screen ad now and then when you leave the end screen of a case (never during a case). For everyone, with or without a badge, optional videos each earn 2 hints, up to 3 a day. The hints are only credited if the video is watched to the end. The data involved is described in the privacy policy.

One-time purchases, no subscription

Every purchase offered in the app is a one-time purchase, charged to your Apple Account at confirmation of purchase. There is no subscription: nothing renews and there is nothing to cancel. The applicable price is the one shown in the App Store at the time of purchase, in your country's currency.

Badges

Three badges are offered. Each one is bought once, kept forever and includes the perks of the one before:

• Bronze badge (€4.99): no more full-screen ads, and the bronze badge shown in the app.
• Silver badge (€9.99): the bronze perks, 2 extra free hints every day (3 in total), and the silver badge.
• Gold badge (€17.99): access to every case file, now and to come, the silver perks with 4 extra free hints every day instead of 2 (5 in total), and the gold badge.

Daily free hints do not stack from one badge to another: only your highest badge counts. Optional videos remain available with a badge.

Case files

The Manor case file is free. The other case files (The Night Train, The Cabaret, The Grand Hotel, then each new case file released over the months) are sold individually, €4.99 each, or all included with the gold badge. A case file you buy, with its 120 cases, is yours forever; it does not unlock any other case file.

Hint packs

Hint packs are offered as one-time purchases: 8 hints for €1.99, 20 hints for €3.99, 50 hints for €6.99, 100 hints for €12.99, 200 hints for €22.99 and 500 hints for €44.99. Bought hints add to your free hints, do not expire and are not erased by “Start over from scratch”. They are consumable purchases, kept on the device you bought them on: like other game data, they are lost if you delete the app and cannot be restored on another device.

Refunds and restoring purchases

Payments are collected by Apple: refund requests are made to Apple, at reportaproblem.apple.com. The “Restore purchases” button, in the shop and the app settings, reactivates your badges and case files on another device signed in with the same Apple Account. Hint packs, used up as you play, cannot be restored.

Using the app

You agree to use the app for your personal use, and not to copy, modify or decompile it, or extract its puzzles to redistribute them.

Intellectual property

The game, its puzzles, texts, characters and graphics are the property of Tomikz. They are protected by copyright.

Updates and availability

We improve the app through updates (new case files, fixes, improvements). We do our best to keep it running without interruption, but cannot guarantee this in all circumstances.

Liability

To the extent permitted by law, we are not liable for indirect damages related to the use of the app. Nothing in these terms limits the rights the law grants you as a consumer.

Changes

We may update these terms. The version in force is always the one published on this page, with its update date.

Contact

For any question about these terms: paul.nadin.pro@gmail.com.